EyecueTM

Serve 11% more customers with Eyecue*

*(Average journey time improvements for all customers, in all  markets)

A powerful AI analytics platform that will drive accuracy, scalability and a user friendly experience in your business.

Eyecue will help you boost revenue, enhance productivity, and create a seamless customer journey.

Core Infrastructure

A cloud-based solution so you are aware of what’s happening at each store, from anywhere, anytime. Instead of quarterly throughput consulting visits, Eyecue gives you 24/7 remote access to your entire fleet.

The Control Center: Manage your entire fleet in one easy-to-access location, anytime, anywhere.

Live dashboards: real-time metrics in a clean and easy-to-read layout, customizable for each workstation so your team can focus on what matters and see the results of their efforts in a quantifiable manner.

Customizable online analytics databoards that give you an in-depth understanding of all metrics captured by Eyecue. Identify trends and anomalies, zoom into specific parts of the day and compare performance of different stores through intuitive visualizations.

Data Integration: Seamless real-time or batched data streaming to business intelligence platforms, with push or pull options.

What our customers are saying

Drive-thru

The drive-thru is one of the most complex bits of road in the world, and Eyecue maximizes revenue by empowering teams with accurate data to provide faster service to your customers.

The problem

Older systems fail to capture the full customer journey, creating blind spots in drive-thru operations and leaving room for staff to manipulate serve times. 

The solution

Eyecue delivers real-time insights by monitoring all areas of the drive-thru, alerting staff and managers to bottlenecks and long wait times. This enables quick, proactive action to serve more cars and reduce delays.

DRIVE-THRU

Benefits

Increase revenue by reducing bottlenecks and providing consistent service that customers trust, every time.

Quicker journeys

Speed of service is everything in the drive-thru. Deliver a better experience for customers with an 11% improvement in journey times in the first 12 months. 

Proactive staff

Eyecue alerts your team when bottlenecks are forming, with a leaderboard functionality that fosters engagement. Eyecue can detect when food is handed to the customer, ensuring reliable data for a fair competition.

Informed decisions

Our in-depth data analysis ensures no detail is missed, helping you pinpoint performance issues and adjust your strategy with confidence.

Indoor

Let Eyecue monitor your restaurant operations, from dining tables to kitchen stations, alerting your team to tasks like cleaning or addressing long wait times. This ensures optimal staff performance and a better customer experience.

The problem

Lack of visibility through the restaurant means staff miss key actions, leading to poor customer experiences.

The solution

Eyecue provides comprehensive monitoring of key areas to send targeted alerts that guide teams to act swiftly and efficiently, ensuring positive customer outcomes.
INDOOR

Benefits

Gain a deeper understanding of restaurant operations and take quick, accurate action to ensure consistent quality of service.

Track complex operations

Inside the restaurant, the complexity goes beyond cars coming and going, and Eyecue leverages computer vision to track everything from table status and customer wait times, to food prep duration and counter dwell time.

Management by exception

With configurable alerts, Eyecue can identify and anticipate issues, actively guiding your team to address them quickly, which allows for smoother operations and better resource allocation.

Integrated vision

Combine indoor and drive-thru monitoring to gain full visibility of all your operations. Find out what has been impacting speed of service on both fronts and how in-store and drive-thru throughput affect each other.

Monitor

Capture footage from specifically placed cameras throughout your restaurant  and review specific events from your Eyecue control center to effectively identify training needs, allocate resources, and ultimately foster a more productive and motivated workforce.

The problem

Limited visibility throughout the restaurant leads to mismanagement and operational errors in restaurants.

The solution

Monitor provides video insights, allowing managers to swiftly review events, take quick action, and improve staff training.
MONITOR

Benefits

Review incidents and determine their root causes without the hassle of manually sifting through hours of footage.

Time savings

Eyecue does the hard work of analyzing all camera feed in real time, identifying issues and logging them for review, so you can focus on addressing the causes.

Staff training

Contextual training using actual store events helps your team understand why certain procedures and processes are implemented, with concrete examples from the workplace that they know.

Proactive problem solving

Minimize damage by identifying root causes and addressing underlying issues before they escalate.

Get in touch with our global sales team today